Shipping policy
*Shipping & Delivery Policy*
At Betterneed, all our products are digital downloads. There is no physical shipping involved.
*1. Digital Delivery*
Upon successful payment, your product will be delivered electronically via email or directly through your account dashboard on Betterneed.
Delivery is typically instant but may take some time in certain cases depending on payment verification.
*2. No Physical Shipment*
Since we sell only digital products such as presets, filters, and downloadable files, no physical item will be shipped to your address. No shipping charges apply.
*3. Did Not Receive Your Product?*
If you have completed payment but have not received access to your product, please check:
- Your spam or junk email folder
- The email address used during checkout
If the issue persists, contact us within 24 hours at help@betterneed.shop with your Order ID and we will resolve it promptly.
*4. Contact Us*
Email: help@betterneed.shop
Support Hours: 24/7