30-Day Money-Back Guarantee policy

Applicable Product: This guarantee is valid only for the Gua Sha Brush for Snatched Face.

At Better Need, we believe in the effectiveness of our products. If you do not see visible results after consistent use, you may be eligible for a refund under our 30-Day "Results" Money-Back Guarantee.

Eligibility Requirements

To qualify for this guarantee, you must meet all of the following strict conditions:

1. Duration of Use

  • You must use the product consistently for 30 days.
  • Claims cannot be made before this 30-day period ends.

2. Proof of Usage Required

You must submit:

  • Timestamped "Before" photos (taken on Day 1 of usage)
  • Timestamped "After" photos (taken on Day 30 of usage)
  • Photos must clearly demonstrate no visible improvement

3. Review and Approval

  • All refund requests under this guarantee are subject to team review and approval based on the evidence provided.
  • Our team will evaluate the submitted photos to verify consistent usage and lack of results.

How to Submit a Claim

  1. Email betterneedind@gmail.com with the subject line: "30-Day Money-Back Guarantee Claim"
  2. Include:
    • Your order number
    • Timestamped before and after photos
    • Brief description of your usage routine
  3. Wait for team review and approval

Important Notes

  • This guarantee is separate from our standard 14-day return policy
  • This guarantee applies only to the Gua Sha Brush for Snatched Face
  • The product does not need to be returned unless specifically requested by our team
  • Refund processing will take 7–15 business days after approval
  • All decisions made by our team regarding eligibility are final

Contact Us

For questions about the 30-Day Money-Back Guarantee, please contact us at:

Email: betterneedind@gmail.com

Better Need